Position Summary

The Carrier Onboarding & Compliance Specialist is responsible for executing the company’s carrier qualification, onboarding, and risk assessment processes to ensure alignment with safety, compliance, and operational standards. This role provides a critical compliance function within the transportation network by validating carrier credentials, mitigating fraud and cargo theft exposure, and supporting adherence to federal regulations, contractual requirements, insurance standards, and internal risk policies.

Essential Duties & Responsibilities

• Administer the carrier onboarding workflow and verify qualification criteria using internal policies and approved third-party systems (e.g., Highway, Carrier411, FMCSA SAFER).

• Conduct due diligence on all prospective carriers to ensure compliance with applicable FMCSA, DOT, insurance, safety, authority, and internal requirements.

• Perform detailed reviews of carrier operating authority, insurance coverage, safety ratings, contact details, equipment profiles, ownership information, and historical performance indicators.

• Identify and escalate risks related to double brokering, identity theft, fraudulent insurance activity, operational inconsistencies, authority issues, and cargo theft trends.

• Maintain accurate compliance documentation, onboarding files, audit notes, and system records in accordance with company standards.

• Execute follow-up communications with carriers to obtain missing or clarifying information and resolve discrepancies prior to approval.

• Partner with Brokerage, Risk, and Operations stakeholders to align carrier utilization with customer requirements, commodity classifications, and contractual obligations.

• Continuously monitor active carriers for compliance deviations, including changes to authority status, insurance cancellations or modifications, safety scores, and contact information.

• Support internal compliance audits and contribute to the refinement of carrier qualification policies, controls, and standard operating procedures.

• Stay informed on industry compliance trends, emerging fraud mechanisms, and regulatory updates impacting carrier engagement practices.

Required Knowledge, Skills & Experience

• Prior experience in carrier onboarding, brokerage operations, transportation compliance, risk, or logistics preferred.

• Knowledge of FMCSA regulations, carrier authority requirements, and transportation insurance standards preferred.

• Strong analytical and investigative skills with the ability to make sound compliance determinations.

• High attention to detail with exceptional recordkeeping and documentation abilities.

• Ability to work effectively in a high-volume, time-sensitive environment with strong prioritization and task management skills.

• Excellent interpersonal and written communication skills for internal and external coordination.

• Demonstrated ability to exercise professional judgment, confidentiality, and discretion in handling compliance matters.

• Proficiency with compliance and vetting platforms such as Highway, Carrier411, and FMCSA SAFER systems is a plus.

Core Competencies

• Compliance Mindset: Understands regulatory frameworks and compliance controls.

• Risk Awareness: Identifies fraud vectors, safety exposures, and operational inconsistencies.

• Analytical Rigor: Evaluates conflicting data points and arrives at structured conclusions.

• Process Discipline: Adheres to SOPs, audit requirements, and internal control environments.

• Communication & Documentation: Ensures clarity, traceability, and audit readiness.

Business Impact

This role directly supports the organization’s compliance and operational performance by:

• Reducing exposure to cargo theft, fraud, and operational disruptions.

• Mitigating legal, financial, and insurance-related risk.

• Ensuring the use of safe, compliant transportation providers.

• Supporting customer satisfaction and contractual obligations.

Benefits

• 22 days of paid time off annually

• Medical and dental benefits

• Life insurance

• 401(k) match

About CURA

CURA is a leading third-party logistics (3PL) provider responsible for coordinating the movement of goods across North America. Our mission is to simplify and expedite the transfer of goods nationwide, and we are committed to delighting our customers and exceeding expectations for all partners.

“CURA” literally translates to CARE, and we have built our business on this value by demonstrating Compassion, Accountability, Respect, and Excellence in all that we do.

Additional Information

• No sponsorship is available for this position.

• CURA Freight does not accept or review unsolicited resumes from search firms.

CURA Freight is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion or creed, alienage or citizenship status, political affiliation, marital or partnership status, age, national origin, ancestry, physical or mental disability, medical condition, veteran status, gender, gender identity, pregnancy, childbirth (or related medical conditions), sex, sexual orientation, sexual and other reproductive health decisions, genetic disorder, genetic predisposition, carrier status, military status, familial status, domestic violence victim status, or any other basis protected under federal, state, or local laws.